A Guideline To The Basics Of Project Communication Management

  • Defining the different types of information being delivered.
  • Determining the recipients.
  • Becoming familiar with the format of communication and the timing of its release and distribution.
  • Plan communications management
  • Monitor communications
  • Manage communications

Plan Communication Management and Manage Human Resources:

The primary step is obviously to create an effective project management plan. The main purpose of this plan is to assure the free flow of information and data across projects and through the organization. This flow is organized in such a way that provides complete information transfer through the project management group, where it is filtered and passed forward to all relevant personnel.

  • Deciding Objectives and Determining Audience: This decides the purpose of the communication, which in turn decides the medium of its passing. For instance, awareness can be communicated using a status report. The audience comprises all those who have a certain something to gain or lose from this project. the list includes members, sponsors, and customers
  • Form The Content of the Message and Choose a Medium for Delivery: The crux of the communication is the content of the message it is delivering. Key components include scope, schedule, budget, deliverable, and risk. The channel for delivery of the message should also be determined based on the recipient.
  • Maintain a Timeline: Timelines are key for effective communication.

The Benefits of Effective Planning Include:

  • Improved morale and attitudes
  • Increased performance and hence productivity
  • Inculcate leadership qualities in all levels of management
  • Removal of miscommunications about objectives
  • Enhanced relationship between union members
  • Improved interaction between disciplines involved
  • Communications go out as planned
  • Receiving I not a problem by the appropriate people
  • Messages managed to be understood
  • Any relevant feedback

Manage Communications: This Includes the Following:

  • Collection and analyzing of data
  • Creating communication messages
  • Distribution and transmission of these messages
  • Storage of these communication files, reports, or documents
  • Disposal of outdated communication channels
  • Retrieval of stored communications

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Dr. Karen Walker

Dr. Karen Walker

Personnel Research Psychologist at Department of Justice