Why Is Employee Engagement Assessment Necessary For The Workforce?
At every stage of the employee engagement process, your goal should be to accumulate accurate data to help create positive change in the workforce. This article focuses on a brief overview of employee engagement, why it is necessary, and how to measure it effectively.
Employee engagement is crucial in an organization’s long-term success. A truly dedicated and engaged workforce has been associated with higher productivity, retention rates, and profitability. In addition, with top employee engagement, an organization experiences a higher customer satisfaction ranking, lower absenteeism, and a boost in sales.
While employee engagement assessment is necessary, how can you tell if your strategy is working? Here we will showcase the steps to assess employee engagement effectively.
Employee Engagement: an Overview
Before you start evaluating engagement, make sure you know what it is. Engagement can be demonstrated as the degree to which employees are passionate about, motivated to do their work.
Employee engagement is established when all the contributing factors are in balance, fostering a positive work culture and creating a stellar employee experience.
Why Assess Employee Engagement?
Improving employee engagement can enhance the overall performance across an organization. An engaged workforce is profitable and has been shown to decrease turnover. Gauging employee engagement will help you develop a robust strategy that is carefully thought out to suit your unique staff.
When an organization dedicates time and resources to assess team engagement levels, it means the organization values its employees.
Before you start measuring employee engagement, it is imperative to ensure all key players are aligned.
Be Prepared to Take Action
After reviewing the results, make sure the team is ready to take action at once. It is essential to thoroughly evaluate the resources, designate roles and set timelines ahead of time. Ensure all members, including HR representatives, HODs, and C-Suite executives, are aligned to the roles and responsibilities.
Providing Context to the Employees
We all know that transparency is key. Employees must be aware of when, how, and why employee engagement is being measured. If they understand the intention, they will be more likely to provide honest feedback.
Measuring Employee Engagement
Use En Engagement Survey
One of the most common tools to gauge engagement is using employee engagement surveys. This is a quick tool to poll the entire team about the commitment to their work and perception of the organization.
Hold One-On-One Meetings
Private conversations offer employees the scope to speak up about the matters that are important to them. Engage managers and the HR unit to conduct individual meetings with staff on a monthly, yearly, or quarterly basis. Thus, employees will be more inclined to speak openly, building trust.
Conduct Exit Interviews
One of the best tools to find out how to improve employee engagement is by conducting exit interviews when someone is leaving the organization. It is a great way to get honest feedback about your company.
You set your organization up for long-term success as you follow these protocols to measure employee engagement regularly.
Dr. Karen Walker
Personnel Research Psychologist at Department of Justice
Founder of KW Productions